FAQ

1. How do sirfflowers handle customers contact information which customer enter during the purchasing process?

All customer's contact information and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured merchant server database. We keep all printouts for record purpose and are securely kept.

2. For what purpose will contact information be used?

Sirfflowers.com uses customer's contact information for the following purposes :

a. Market Analysis
The contact informations of customer's are used to identify markets that need our services, such as customer's country etc. The information and the result of analysis are solely meant for internal use and will be kept confidentially.

b. Channel for Communicating Purchase and Delivery Status
Customer's email will be used as a channel for communication to give update about products purchased status and delivery status.  For example confirmation of purchase by forwarding the receipt to the customer or update customer if the order has been fulfilled.

c. Products and Services Update
  Customer's  Emails will be used for giving information about new products and services updates.

d. Festival and Other Promotions:
Customer's email id will be used for Festival and Other Promotions.

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Information regarding our products.